Notice to Consumers: Texas Mental Health Services

In accordance with Texas law (House Bill 4224 and Section 181.105 of the Texas Health and Safety Code), the following information is provided to help consumers understand their rights and available resources.

Requesting your Healthcare Records

Current and former clients have the right to request copies of their mental health records maintained by Evergreen Professional Counseling. Records will be provided in accordance with Texas law and abiding by applicable privacy regulations.

To request your records, please submit a written request to Evergreen Professional Counseling via email and include full name, description of records being requested and dates of treatment as well as preferred method to receive records.

If you have questions about accessing your records, please contact Evergreen Professional Counseling for assistance.

The Texas Behavioral Health Executive Council regulates licensed mental health professionals in Texas. If you have questions about licensure or professional standards, you may contact BHEC directly.

Website: https://bhec.texas.gov/contact-us/
Phone: (800) 321-3205 or (512) 305-7700
Address: 1801 Congress Ave., Ste. 7.300, Austin, TX 78701

Contacting the Texas Behavioral Health Executive Council (BHEC)

Filing a Consumer Complaint

If you wish to file a consumer complaint regarding mental health services, you may do so with the Texas Office of the Attorney General: Office of the Attorney General - Consumer Protection.

Website: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint